Incidents | Giftwhale Incidents reported on status page for Giftwhale https://status.giftwhale.com/ https://d1lppblt9t2x15.cloudfront.net/logos/4e89d7b51f2637ed620aabfd9dfff3e0.png Incidents | Giftwhale https://status.giftwhale.com/ en Application is down https://status.giftwhale.com/incident/525429 Mon, 10 Mar 2025 00:06:30 -0000 https://status.giftwhale.com/incident/525429#40c082ec15dba74e78de640390baeb61715c8fbc794efec0be42106a1bbcff7e Application recovered. Application is down https://status.giftwhale.com/incident/525429 Mon, 10 Mar 2025 00:01:30 -0000 https://status.giftwhale.com/incident/525429#4a5dce308b42a08e3f156bd88357a03a6a22313fd76e3f00ff7a7115bda0ab0a Application went down. Fetch not working for some users https://status.giftwhale.com/incident/421918 Fri, 30 Aug 2024 20:00:00 -0000 https://status.giftwhale.com/incident/421918#1f21db1346e32193a0409771005761d514fba3bb1b4e9c891591f8660b538025 We have identified the cause of the issue and Fetch should now be working correctly for all users again. We are continuing to monitor this. Fetch not working for some users https://status.giftwhale.com/incident/421918 Sun, 25 Aug 2024 16:10:00 -0000 https://status.giftwhale.com/incident/421918#bb56a789858d99174e49236b6c39347907a67f11e9340a6dbbc0473a48ca6b91 The item fetch feature (powered by Product Scrapes) does not return results for some users. Application and API are down https://status.giftwhale.com/incident/343455 Wed, 20 Mar 2024 10:00:24 -0000 https://status.giftwhale.com/incident/343455#3adb29eac138bd41d3aeea7f7f8a23f57b3db24c47544ef1b76a9ce9e8404600 Application recovered. Application and API are down https://status.giftwhale.com/incident/343455 Wed, 20 Mar 2024 09:54:36 -0000 https://status.giftwhale.com/incident/343455#81af5642834254a643ed2ada3fdf3122245beb0bc6a37f70c5e3038ac034ff43 Application went down. Giftwhale is available https://status.giftwhale.com/incident/343490 Wed, 20 Mar 2024 09:15:00 -0000 https://status.giftwhale.com/incident/343490#6d71838156681fb67bd40b5d150e541dad6f97d2adb57bb9e796c2b4911c08bf Giftwhale users may have experienced up to 1 hour's of downtime due to a planned database upgrade which took longer than expected to complete. All services are now functioning well, and due to the upgrade, load times should be reduced. Giftwhale is available https://status.giftwhale.com/incident/343490 Wed, 20 Mar 2024 09:15:00 -0000 https://status.giftwhale.com/incident/343490#6d71838156681fb67bd40b5d150e541dad6f97d2adb57bb9e796c2b4911c08bf Giftwhale users may have experienced up to 1 hour's of downtime due to a planned database upgrade which took longer than expected to complete. All services are now functioning well, and due to the upgrade, load times should be reduced. Application and API are down https://status.giftwhale.com/incident/343455 Wed, 20 Mar 2024 09:13:47 -0000 https://status.giftwhale.com/incident/343455#68db356208def099928227ec8a0ab1169c30563bd4a0880ebb70609d95a660d0 Application and API recovered. Application and API are down https://status.giftwhale.com/incident/343455 Wed, 20 Mar 2024 09:13:47 -0000 https://status.giftwhale.com/incident/343455#68db356208def099928227ec8a0ab1169c30563bd4a0880ebb70609d95a660d0 Application and API recovered. Application and API are down https://status.giftwhale.com/incident/343455 Wed, 20 Mar 2024 09:10:53 -0000 https://status.giftwhale.com/incident/343455#e50d8b9cffef8ed53b19388514951ba46bfdad6068b7a0d00c0f74144ea9d14d API went down. Application and API are down https://status.giftwhale.com/incident/343455 Wed, 20 Mar 2024 09:10:17 -0000 https://status.giftwhale.com/incident/343455#27f4c62c02fd602982787465cac7bfb3de1a6306a9d0a2cad918fc73c49395b7 Application went down. Application and API are down https://status.giftwhale.com/incident/343455 Wed, 20 Mar 2024 08:54:26 -0000 https://status.giftwhale.com/incident/343455#5bb639c10ecf855854f9482a27c4dbc0549fcc3b122ad0f94203ee97919c9223 Application recovered. Application and API are down https://status.giftwhale.com/incident/343455 Wed, 20 Mar 2024 08:52:05 -0000 https://status.giftwhale.com/incident/343455#ec3377ebd8c73531d5f0eb43726d72fa82840eb8b45b190855a97a3e2fdbac0a API recovered. Application and API are down https://status.giftwhale.com/incident/343455 Wed, 20 Mar 2024 08:19:06 -0000 https://status.giftwhale.com/incident/343455#cbe3580b92c9415231105047ebccad9fe19fbb082f7a117b6e905612324f7e29 API went down. Application and API are down https://status.giftwhale.com/incident/343455 Wed, 20 Mar 2024 08:15:18 -0000 https://status.giftwhale.com/incident/343455#4a08cda67e510fbf5a3a6b9535e8df089b278c38c3608412f96dd51e23f982e1 Application went down. Application is down https://status.giftwhale.com/incident/342696 Tue, 19 Mar 2024 00:26:43 -0000 https://status.giftwhale.com/incident/342696#db34df022da8be18a4b20aa4a58bbc94d07efe148a16c284314613c187c4e48a Application recovered. Application is down https://status.giftwhale.com/incident/342696 Tue, 19 Mar 2024 00:21:34 -0000 https://status.giftwhale.com/incident/342696#998314818e39ac63b9d84278ef699914af9f731ac65bff03e9f6488b1c559615 Application went down. API is down https://status.giftwhale.com/incident/317772 Thu, 25 Jan 2024 19:40:20 -0000 https://status.giftwhale.com/incident/317772#ce467df8f8fd8de7a209829bf6e0a2640aa293f9deb471aa6a71696e14476a88 API recovered. API is down https://status.giftwhale.com/incident/317772 Thu, 25 Jan 2024 19:33:17 -0000 https://status.giftwhale.com/incident/317772#4b89bdbc9a4fd506444467430ab7aaff02dd3bca4b5a5fe5f5667491f2ad019c API went down. Application is down https://status.giftwhale.com/incident/280771 Wed, 01 Nov 2023 07:22:50 -0000 https://status.giftwhale.com/incident/280771#168b571287792a5548f1e1636eb193002cde662848bbe52c450a145d3ef48f2e Application recovered. Application is down https://status.giftwhale.com/incident/280771 Wed, 01 Nov 2023 07:08:35 -0000 https://status.giftwhale.com/incident/280771#1a0fae2d5dfffd8e1cb9ebc4c6ce97d1ebeb66b68431489d0e68113ff4348d45 Application went down. Application is down https://status.giftwhale.com/incident/280771 Wed, 01 Nov 2023 07:05:09 -0000 https://status.giftwhale.com/incident/280771#97a76219ca4904451bd1430dd7d71120c110967b6569a03a40100ca1b4b7c2f3 Application recovered. Application is down https://status.giftwhale.com/incident/280771 Wed, 01 Nov 2023 06:56:33 -0000 https://status.giftwhale.com/incident/280771#cf079b803b4316653c2d66e99264638323d915d6446aaf323aae9d8cc7c58bc7 Application went down. API is down https://status.giftwhale.com/incident/279182 Sun, 29 Oct 2023 05:33:15 -0000 https://status.giftwhale.com/incident/279182#c0e4f5ba5bf4952153695951101e37f660f1170b8f2c316fef4ff769487ca152 API recovered. API is down https://status.giftwhale.com/incident/279182 Sun, 29 Oct 2023 04:54:02 -0000 https://status.giftwhale.com/incident/279182#00d8111e503a8d6d2efe5a3bbb06a6464f01cf1fa6d650e11e94b8afde495470 API went down. Application is down https://status.giftwhale.com/incident/245698 Mon, 14 Aug 2023 15:03:29 -0000 https://status.giftwhale.com/incident/245698#9a662e12b14c2ba8e7ff5937bddf328842ccc0ae9ccd1d47e170f8647f0880df Application recovered. Application is down https://status.giftwhale.com/incident/245698 Mon, 14 Aug 2023 14:58:43 -0000 https://status.giftwhale.com/incident/245698#6702bc8c75f1a4d37ad9e65780871691e1beeaa7b6a57a19075aa9f07cde5ea7 Application went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 13:38:14 -0000 https://status.giftwhale.com/incident/243375#209349bb65229a807d1b3c0339a482cc8033cb489e8b1fd861038b26704564b4 Application recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 13:33:31 -0000 https://status.giftwhale.com/incident/243375#651813205042d9ff60c02001f8793a1615897bfc536d09b8323cd3a9b71f293a Product fetch service recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 13:32:50 -0000 https://status.giftwhale.com/incident/243375#09c2ce6e6af7940767e358db4d0288aa9a549411e67a52a1ce36413075f13bec Application went down and API recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 13:32:50 -0000 https://status.giftwhale.com/incident/243375#09c2ce6e6af7940767e358db4d0288aa9a549411e67a52a1ce36413075f13bec Application went down and API recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 13:19:49 -0000 https://status.giftwhale.com/incident/243375#38a1861d8246296437cddc80fa2365b940e10c918b80a0ca73e237be9bfb2d13 Product fetch service went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 13:18:47 -0000 https://status.giftwhale.com/incident/243375#7daca60612d1a31fb5238b2dacc06d5510e331451924b27e4ffb5f60670120ad API went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 12:25:58 -0000 https://status.giftwhale.com/incident/243375#8666aff4862a3fdf74d885415c0bd2f687e5b4877da8b6af85c607aeb0db0f3c Application recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 12:24:33 -0000 https://status.giftwhale.com/incident/243375#ff34bbbab201bdccde042b3df55d77d6cafd67bbb0e072ef37a8e4673b7b552c Product fetch service recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 12:20:50 -0000 https://status.giftwhale.com/incident/243375#5e6bbf073072fcc4a13562e1ec8d17505ab57fe1ada7f0c28402cb6db7e55cfe API recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 12:16:24 -0000 https://status.giftwhale.com/incident/243375#080ceebac3ffa8b3b5fee6a024a9ca921e018a6c10f3271b854f4052e3befc68 Product fetch service went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 12:15:36 -0000 https://status.giftwhale.com/incident/243375#110bbe7b323e82da363ccf5f33515831f19306a84f4173f9503a17c10abc605a API went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 12:14:44 -0000 https://status.giftwhale.com/incident/243375#77563f87ebe5e726bb6149461d574c38d8c267c692a7334ae798f203e728cc70 Application went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 11:20:10 -0000 https://status.giftwhale.com/incident/243375#02007312885c4cfbbe32b4df8484cb119830d1e82972b361422964c92938299b Application recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 11:18:30 -0000 https://status.giftwhale.com/incident/243375#6fbafa283880eba1e7babaf89479f6cea10255cbdf3a3202fcb3a24b9dcb778c Product fetch service recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 11:14:45 -0000 https://status.giftwhale.com/incident/243375#8eaee66bb6bf233f5a6fb3669b034b19014d55ebee6e793eb7a9d3611daa9bb0 API recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 11:07:24 -0000 https://status.giftwhale.com/incident/243375#0b0fcafde3305da77b2ef779046e73b6a759029a550297985031bfe0bcea19e5 Product fetch service went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 11:06:43 -0000 https://status.giftwhale.com/incident/243375#230ba461737ea86aa02171fcad16e4d59cb10f9f9a398fa5f652100fc696982d API went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 11:05:43 -0000 https://status.giftwhale.com/incident/243375#63cb011ecefd5faeb41a163f7e4424b67622994f3bfa958aa4987c9fcdc6196f Application went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 10:15:32 -0000 https://status.giftwhale.com/incident/243375#33bf783a009d09cd9a62ec441a830d5475080821a7feec182c6113bd8130074d Product fetch service recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 10:13:55 -0000 https://status.giftwhale.com/incident/243375#57b8763c1e512ba599e497a77b60d596a262010e498c37a8cf2c5f0c16a83f35 Application recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 10:11:48 -0000 https://status.giftwhale.com/incident/243375#68037b9fd71399801fbeedc6436e8a6abecc649f8a7a34ed854e51670269c0e5 API recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 09:59:51 -0000 https://status.giftwhale.com/incident/243375#ef0adbbffca85d9bffdba6506244d76f206f2242c3a4c218037980c16a843053 Application went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 09:58:15 -0000 https://status.giftwhale.com/incident/243375#07eda43892782ea2e082cc2760bb5b81da3085ad22ea4ba153ccf17c45ed94a5 Product fetch service went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/243375 Wed, 09 Aug 2023 09:58:01 -0000 https://status.giftwhale.com/incident/243375#c7c819a8ea134c5ea44e921727a3d4146b82d07fc9a94d919b29d9f0c2fd173e API went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/166651 Sat, 21 Jan 2023 02:12:56 -0000 https://status.giftwhale.com/incident/166651#5a2b53e0ca1c76cc911e58eaa39083536c6deb2cba25bfb3330316008581aca1 Product fetch service recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/166651 Sat, 21 Jan 2023 01:57:23 -0000 https://status.giftwhale.com/incident/166651#eec970d1265f5bb366dfa8fb4cddef34d7a61fdd9f6039f1b2a30c4e5927db3b API recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/166651 Sat, 21 Jan 2023 01:56:43 -0000 https://status.giftwhale.com/incident/166651#fdcbc180e3a44c652d2ac3ee2efd4b3635e94ca41945d683e80aed748e840577 Application recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/166651 Sat, 21 Jan 2023 01:52:21 -0000 https://status.giftwhale.com/incident/166651#5597109330a9771cd03f81d3b3e73ca9825fa2adb1935eef36430d64a12fd6e4 API went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/166651 Sat, 21 Jan 2023 01:48:25 -0000 https://status.giftwhale.com/incident/166651#2bc8403bb036062b1707e37c1b49795afe153fbf1ceed84121fcff0f9f5d35b3 API recovered. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/166651 Sat, 21 Jan 2023 01:34:53 -0000 https://status.giftwhale.com/incident/166651#4236a73bea85270c34b22aea6c1b118650b357fa1aa473c09a2366df8f77884f Product fetch service went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/166651 Sat, 21 Jan 2023 01:34:24 -0000 https://status.giftwhale.com/incident/166651#c405f3648b1bff2a941a43a125cc2bf2df2822e314e6cb277f16b7f0228cf4d2 API went down. Application, API, Product fetch service, and 1 other service are down https://status.giftwhale.com/incident/166651 Sat, 21 Jan 2023 01:33:25 -0000 https://status.giftwhale.com/incident/166651#f1a63c84cd3be94ff706fa728e58810b9817535991d5223a4c256a0507b2cfa3 Application went down. Application is down https://status.giftwhale.com/incident/166166 Thu, 19 Jan 2023 23:11:39 -0000 https://status.giftwhale.com/incident/166166#2e00d2cdf4dde17d02492e94e56dddaee885bc56282aee163eec603206331373 Application recovered. Application is down https://status.giftwhale.com/incident/166166 Thu, 19 Jan 2023 23:02:23 -0000 https://status.giftwhale.com/incident/166166#358580d42283e60cc23569b90877c8f28e191bab8997d61d91a8bf8640c485a9 Application went down. Application is down https://status.giftwhale.com/incident/151864 Mon, 09 Jan 2023 10:06:53 -0000 https://status.giftwhale.com/incident/151864#35d87eb647980ce7ba7f7f727355dc538af2da8478e7a35cc899a2ca90ba2f26 Application recovered. Application is down https://status.giftwhale.com/incident/151864 Mon, 09 Jan 2023 10:01:50 -0000 https://status.giftwhale.com/incident/151864#4d7fe1ee5ac06e3d8ce36f8f78a3f5970ba3d335aa06d3d01a8c6530ea98788a Application went down. Application is down https://status.giftwhale.com/incident/135789 Mon, 14 Nov 2022 14:17:07 -0000 https://status.giftwhale.com/incident/135789#ed7c32ddb40804ad9400f6f1f200050c6a47975c8262a5aed4c7a53e8a1e8965 Application recovered. Application is down https://status.giftwhale.com/incident/135789 Mon, 14 Nov 2022 14:12:02 -0000 https://status.giftwhale.com/incident/135789#1e0f4d1e74a2c78db6e8e12f95fa3a53d69e7a3546dd7ef6de1cabe2dad6f292 Application went down. Application and API are down https://status.giftwhale.com/incident/122383 Fri, 30 Sep 2022 07:32:56 -0000 https://status.giftwhale.com/incident/122383#349a310f6db7b67d209b66d5856470266d25fcf4b46a4ad028cbfda7f39d88fb API recovered. Application and API are down https://status.giftwhale.com/incident/122383 Fri, 30 Sep 2022 07:32:13 -0000 https://status.giftwhale.com/incident/122383#2212d49030c258e0726dc43059e7672b78063ed4f8d87370c61ed3ad3a78ff0b Application recovered. Application and API are down https://status.giftwhale.com/incident/122383 Fri, 30 Sep 2022 07:26:47 -0000 https://status.giftwhale.com/incident/122383#23b5cceed86fcb46aece4da962457170ea852fda5e00299ee459e113f6f83bac API went down. Application and API are down https://status.giftwhale.com/incident/122383 Fri, 30 Sep 2022 07:25:59 -0000 https://status.giftwhale.com/incident/122383#ed3c784d0531ee3d85241e05bcce44f7a871e3e791dc94dd72660da3734c43e5 Application went down. Application is down https://status.giftwhale.com/incident/115844 Tue, 06 Sep 2022 13:17:10 -0000 https://status.giftwhale.com/incident/115844#f87f43dc30dec999797178b27ea4a94ef6edc133e20080317f7a8b0f5ea5225b Application recovered. Application is down https://status.giftwhale.com/incident/115844 Tue, 06 Sep 2022 13:12:06 -0000 https://status.giftwhale.com/incident/115844#2e6187df8fe38602f345e229332f5a4e27d026faf36e38835ecfe30b5cf8b9bf Application went down. Application and API are down https://status.giftwhale.com/incident/104355 Sun, 24 Jul 2022 20:10:30 -0000 https://status.giftwhale.com/incident/104355#386679f4158e70a9ebf47616f0593c6506a62471f484156ad37609dae6d2b99b API recovered. Application and API are down https://status.giftwhale.com/incident/104355 Sun, 24 Jul 2022 20:09:34 -0000 https://status.giftwhale.com/incident/104355#558c9885b6aa4a71679ab5c6521a1834eaeca4d8d5970f8841f3a4cacd25d748 Application recovered. Application and API are down https://status.giftwhale.com/incident/104355 Sun, 24 Jul 2022 20:02:28 -0000 https://status.giftwhale.com/incident/104355#a7ad9b6c72dbfc469b44cf5749ce6e4a2678c8c3a1298bd95f3c2af71a265a3e API went down. Application and API are down https://status.giftwhale.com/incident/104355 Sun, 24 Jul 2022 20:01:22 -0000 https://status.giftwhale.com/incident/104355#4199b385e06a2cf7a9f8bbb17b07618b90ab8e336946dd6acf501c33ffd92060 Application went down. API is down https://status.giftwhale.com/incident/103475 Wed, 20 Jul 2022 19:29:55 -0000 https://status.giftwhale.com/incident/103475#9c29949802b4933b7fb877159de7c52cf1cbeb690acca3f2d4ec7a9e637f1783 API recovered. API is down https://status.giftwhale.com/incident/103475 Wed, 20 Jul 2022 19:21:54 -0000 https://status.giftwhale.com/incident/103475#5ef6dc158b3342e7b6d7dba9c2b400a2c2bee678c11aa0e53d65f2ae4eafd858 API went down.